Fees & Terms of Business
My minimum fee for a basic matter is £70. My hourly rate is £200. I reserve the right to vary the rate, particularly in respect of extremely urgent and/or complex or unusual matters or those that require particular expertise.
Your personal attendance at my office is preferable where my own photocopying and facilities are available as required. Arrangements can be made for me to attend your home or place of business. In cases justifying attendance at your own address – e.g. in the event of incapacitation, special arrangements can be made but this inevitably increases time and expense.
Every effort will be made to provide you with a quotation for the total cost of undertaking the work on your behalf. Except in the most routine cases, it may be difficult to estimate how many hours of work will be required to complete a matter, bearing in mind the variety of circumstances that may arise. However, guidance as to likely costs will be given, where possible, on request. Any estimates given will be based on the information available to me at the time and, although given in good faith, will not be binding. Variations in the instructions given, additional attendees at appointment and requests for additional work or unexpected developments and/or inexperience, incompetence or lack of co-operation on the part of other parties or their advisers may increase costs.
this applies to all work undertaken from start to finish including preliminary details and advice, preparation, attendances, drafting, phone calls, correspondence, fax, legalisation and terminal work including the Notarial Register and Protocol.
Additionally the client is responsible for all payments I make on your behalf. Typical examples are Legalisation fees payable to the Foreign & Commonwealth Office and/or Embassies, translators’/interpreters’ fees; Agents; couriers’ and/or special postage charges. However I shall not incur these without first obtaining your consent to do so.
My charges are normally payable upon release of the notarised documentation, although subsequent work may remain to complete the matter. I accept payment by cash, card or immediate BACS transfer. 4.1 If you have negotiated a regular invoice account with me, I will issue my invoice to you with the completed documentation, for payment within fourteen days. 4.2 Any queries concerning an invoice should be raised immediately upon receipt. 4.3 In the event of payment not being made as requested, I reserve the right to decline to act any further on your behalf and/or to exercise a lien on any papers or documents which are in my possession, until payment has been made.
I must be satisfied as to your identity, your address, your legal capacity, your authority and your understanding and approval. In many instances I may insist on a translation. I shall try to ensure that the document, in the manner of its execution, its form and substance will achieve its purpose. I must be satisfied that it is your voluntary act and that no fraud, violence or duress are involved and that other stipulated formalities either under English or Foreign law are observed. If I am not satisfied about any one of those things I can refuse to undertake the matter.
I do not advise on foreign law but act in an evidential, authentication capacity.
In relation to certain transactions, I would expect you to have obtained advice from your own (a) English lawyer(s) and/or (b) relevant foreign lawyer(s), and/or (c) other competent professional advisers. You may potentially be taking a huge risk of relying on documents prepared by another party or its adviser(s), without yourself taking independent legal or other competent professional advice. If you have not done so, you may be advised to obtain advice from (a) English lawyer(s) and/or (b) relevant foreign lawyer(s), and/or (c) other competent professional advisers before the transaction proceeds.
At the closing of the transaction, a formal register entry has to be made by me as a permanent record; and a protocol copy set of the notarised documentation is customarily kept. Frequently, a fully executed set of duplicate originals is required, or advisable, to be retained by me. In some instances, I may retain the original and issue a certified copy.
I comply with the General Data Protection Regulation (Regulation (EU) 2016/679) (“GDPR”). Please click on the link to read my Data Protection Privacy Notice.
I carry professional indemnity liability cover of £1,000,000 which is the minimum level of cover specified by the Master of Faculties. I therefore limit the level of my liability to you to £1,000,000 for any loss, injury or damage of any nature whatsoever in respect of negligence or breach of duty of care in respect of any one claim or series of related claims.
English law shall be the applicable law and the English courts shall have sole jurisdiction in the case of any dispute.
I attach great importance to dealing with clients’ affairs in strict confidence. However, the professional body regulating Notarial practice also has rights of inspection to ensure good practice and conduct.
It is my policy to use e-mail wherever possible. Where a client has provided me with an e-mail address, e.g., by sending me an e-mail, I will assume that I may use that address for the sending of unencrypted sensitive or confidential correspondence or documents to the client. I may also, during the course of a matter, send unencrypted sensitive or confidential information to other persons involved, unless specifically requested by them or the client not to do so. All e-mails sent and the attachments thereto should be scanned for viruses by the recipient.
I operate a money laundering reporting procedure as required by law whereby, in the event of any suspicion as to money laundering, information will be revealed to the appropriate authorities. All payments to my client account must be made via a UK clearing bank. Cash payment will be accepted where it falls below £500. Clients will be required to provide satisfactory proof of identity and full details of the source and proposed destination of funds. Pending this, funds may be frozen and I will not accept any responsibility for loss or delay caused by the failure of clients to provide such information promptly.
This notarial practice is regulated by the faculty office of the Archbishop of Canterbury
The Faculty Office 1 The Sanctuary, Westminster, London, SW1P 3JT
E-Mail faculty.office@1thesanctuary.com / www.facultyoffice.org.uk).
If you are dissatisfied about the service you have received please do not hesitate to contact me. If the matter cannot be resolved immediately, I will refer your complaint to the Notaries Society of which I am a member, who have a Complaints Procedure which is approved by the Faculty Office, who will refer the complaint to be considered by one or several independent notaries. This procedure is free to use and is designed to provide a quick resolution to any dispute. In that case please write (but do not enclose any original documents) with full details of your complaint to Christopher Vaughan, Secretary of the Notaries Society,
Old Church Chambers, 23 Sandhill Road, St James, Northampton. NN5 5LH.
E-Mail secretary@thenotariessociety.org.uk
Tel : 01604 758908.
If you have any difficulty in making a complaint in writing, please do not hesitate to call the Faculty Office for assistance on 020 7222 5381. Finally, even if you have your complaint considered under the Notaries Society Approved Complaints Procedure, you may at the end of that procedure, or after a period of eight weeks from the date you first notified me that you were dissatisfied, make your complaint to the Legal Ombudsman, if you are not happy with the result :
Legal Ombudsman PO Box 6806, Wolverhampton WV1 9WJ
Tel : 0300 555 0333.
Email: enquiries@legalombudsman.org.uk
Website : www.legalombudsman.org.uk
If you decide to make a complaint to the legal ombudsman, you may refer your matter to the legal ombudsman within 6 months from the conclusion of the complaints process.
Are you ready to find out how we can help you succeed?
Contact - Nathalie Lee-Kong
info@nlknotary.co.uk - 075 5701 9878